HELP & REFUND
Fill out the form including the detailed description of the matter at hand. Please allow up to 48 hours for your matter to be reviewed. Any products that have been used, tampered with, broken or presented other than how received will automatically be denied a refund. All beauty service deposits are 100% refundable.
RESCHEDULING & CANCELLING BEAUTY SERVICES
It is highly recommended secure your the date and time you can make. However if you can't make it for that time we will work tightly rescheduling with you. You must send an email/text, at least two hours in advance with your expected arrival time. If you are over thirty minutes late we will have to cancel your appointment and will send you a link to reschedule for the next business day. If you are unable to make that appointment you will forfeit your deposit.
In order to cancel the appointment properly you must provide at least 4 hours in advance by email or by sending your Artist a message. You must receive a response confirming your message was received. Appointments are made to assure each client gets as much time and care as needed. Therefore any cancellation request later than the accepted time results in a fifty percent deposit lost.
BREAK OUTS DUE TO PRODUCTS
Under the circumstances our products has caused a negative reaction, Dollhousee by Deesh will cover the medication required. The incident must be verified by the customer and approved by our management.
Our cosmetic mixtures contain all 100% certified organic and vegan ingredients. When you place your order for Kissers if you have any allergies to natural ingredients, let us know and our team will do without that ingredient or refund your money immediately. We will do our best to contact you within 48-72 hours.
No refunds on used, opened or tampered with Dollhousee Cruelty Free Mink Lashes or Dollhousee Kissers'.